Pets
We’re proud to announce that Hillcrest have been officially accredited by Dogs Trust as a Pet Friendly Landlord.
We’ve worked closely with Dogs Trust to review not only out procedures but also on how we support tenants who own pets. As part of this work, we’ve updated our pet procedure that gives tenants greater freedom to own pets responsibly. We will now provide Pet Information Packs to help tenants understand their pets’ welfare needs and where to access support if needed
Our staff have taken part in specialist training delivered by Dogs Trust, helping them feel more confident and better equipped when interacting with dogs during home visits.
This work has now been formally recognised through Dogs Trust’s pet friendly housing accreditation – a milestone that reflects our commitment to creating inclusive, supportive communities for all tenants.
Handy information for pet owners
FAQs
In line with our new pets procedure, we generally encourage you to stick to a maximum of two pets, however some developments may have restrictions and/or deed of conditions that we need to adhere to.
You can find a number of humane ways to deter cats from your garden in this handy guide.
Although you are allowed to keep pets, you should still notify us so that we know what pet(s) you have in your home. Please fill in this short form and send it back to us at customerservice@hillcrest.org.uk if you would like to get, or have recently got a pet.