Home / News & events / Out of hours repairs

Out of hours repairs

Posted: May 14, 2021

Out of hours repairs – 08000 324888

We are aware that you may be experiencing longer wait times when attempting to phone our out of hours emergency repairs contact centre particularly at weekends and we apologise for this.  We are working with them to resolve the issue to ensure the calls are answered in a timely manner.

If you are unable to wait in the call queue and would prefer to email, you can email emergencyrepairs@orbisprotect.com and you will receive an auto replay with a list of questions for you to complete regarding the the repair and your contact details. Please only use this email address outwith normal office opening hours and if you are unable to wait for the call to be answered.

If you are waiting in a call queue and select a call back please ensure you enter your telephone number, confirm it is correct and listen to the full message before hanging up.

We are sorry for any inconvenience caused.