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Update for tenants – phone lines are currently unavailable
Posted: August 25, 2026
Our Repairs Customer Service Team will be unavailable to answer calls today (Tuesday 25 August) due to staff training.
You will still be able to report emergency repairs by calling 08000 324 888. For all non-emergency repairs or appointments changes, please use the MyHillcrest app or email repair@hillcrest.org.uk.
Thank you and apologies for any inconvenience caused.