Following the disruption caused by Storm Babet over the last few days, our services are slowly returning to normal. Due to the volume of repairs we have received our response times might be delayed, so we would thank you for your patience.
Our housing team will continue to remain in close communication with those worst affected and will work with local authorities to ensure people return safely to their homes.
If you have any damage that you need to report, please contact customer services on customerservice@hillcrest.org.uk or 0300 123 2640.