Just released: Hillcrest Annual Complaints Report 2023-24
Posted: August 8, 2024
We have just published our 2023/24 Hillcrest Annual Complaints Report.
This report contains a summary of our overall complaint handling performance, how we have learnt from our complaints and what we have planned for the future in terms of complaint handling.
We value each complaint we receive as this is our chance to hear from you when we don’t get things right. We can use this information to put things right and if necessary make changes to our services to prevent the same issues happening again.
We continue to make complaints a main priority for our business to ensure our customers are receiving a high quality service from us.
To view the report, click here.