Home / News & events / Issue affecting payments by phone

Issue affecting payments by phone

Posted: December 9, 2022

Unfortunately we are unable to accept payments over the phone at present, and if you normally pay your rent by calling the Hillcrest payment line we would ask that you use one of our alternative payment methods until the issue is resolved.

If you make a payment by bank transfer, please include your tenancy reference number as the reference. Payments ca be made to:

Hillcrest Homes:

Sort Code – 83 50 00

Account number 00174930

Hillcrest Enterprise:

Sort Code –  83 50 00

Account number 19596143

If you cannot use a bank transfer, you can pay using All-Pay or by one of the other methods listed on our website.

We apologise for any inconvenience.