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Scottish Social Housing Charter April 2017

Scottish Social Housing Charter April 2017

The first Charter came into effect on 1 April 2012 and was reviewed during 2016.

This revised Charter was approved by Parliament and has effect from 1 April 2017.

The Charter contains 16 outcomes and standards.

They describe the results that tenants and other customers expect social landlords to achieve, cover social landlords' housing activities only and are monitored, assessed and reported upon by the Scottish Housing Regulator.

Click here to read the Charter in full.

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