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Universal Credit - new choices for people in Scotland

The Scotland Act 2016 gave the Scottish Government powers to vary how Universal Credit is paid in Scotland... [more]

Upcoming events for social housing tenants across Scotland...

There are a range of events and taster sessions lined up for Hillcrest tenants who may be interested in getting involved in... [more]

Developing effective tenant scrutiny - a practical guide

CIH Scotland have recently published a new guide for landlords and tenants on 'Developing effective tenant scrutiny',... [more]

Scottish Social Housing Charter April 2017

The first Charter came into effect on 1 April 2012 and was reviewed during 2016... [more]

Changes to Landscaping Contract in Angus

If you receive a landscaping service in Angus, please note that as of the 4th April 2017 the contractor for this is changing to... [more]

Family benefits are changing

The government is pressing ahead with changes which will reduce the support available for many families. Hundreds of thousands... [more]

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Meet The Team

Operations Manager

Shirley Simpson

Shirley's main duties are to provide a supportive role to the team's Community Housing Officers and Housing Advice Assistants. She is responsible for overseeing the housing management activities of the team including allocations, rent arrears, neighbour disputes, and estate management.

Housing Advice Officer

Nicola Atkinson

Nicola's role is to ensure that our customers are provided with the best possible advice, assistance and customer service at the first point of contact. She carries out similar tasks to a Community Housing Officer but is office based. Nicola is also responsible for our administration team. 

Community Housing Officers

Scott Petrie, Lucy Borland, Pam Law

Our Community Housing Officers are responsible for managing the estates and areas in which you live. They make sure that conditions set down in the tenancy agreement are kept to and are responsible for dealing with more serious anti-social behaviour complaints and carrying out rent arrears visits.

Maintenance Officers

Alex Conway, Simon Fletcher

Our Maintenance Officers are responsible for day to day responsive repairs service and the monitoring of contractors performance. They are also responsible for ensuring the maintenance of our estates and ensuring areas are kept in good condition.

Click here to see who you Community Housing Officer & Maintenance Officer is

Click here to find out who your Community Housing Officer and Maintenance Officer are.