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The Hillcrest Commitment

In consultation with tenants and staff, we have developed the Hillcrest Commitment. This is a customer charter outlining how we will provide the highest quality of customer care, putting people at the heart of what we do.

We will do this by:

  • Treating others as we would like to be treated
  • Communicating clearly and honestly at all times
  • Being ready to help and approachable 
  • Providing a consistent and reliable but flexible service
  • Responding to all enquiries quickly and accurately

To read the Hillcrest Commitment in full, click on the related document box.