Tenancy Support

Tenancy Support

Our Aims and Objectives

The main objective of our service is to provide a high quality housing support service which enables you to live independently by,

  • Providing a service that meets your needs
  • Providing a service where your dignity and right to privacy is paramount
  • Ensuring that you are kept informed, and have access to information in respect of your rights and choices 

How can we support you?

  • Give advice and assistance with benefits
  • If you are a new tenant, assist you to settle into your new home
  • Ensure repairs are carried out where necessary
  • Provide help to check the safety of your home
  • Give you advice and assistance with budgeting
  • Advocate on your behalf regarding tenancy issues
  • Advise and assist you to be a good neighbour

For further information on this service please read the Tenancy Support Leaflet in the Related Documents section.

Refer yourself to the service by contacting 0300 123 2640 or by filling out the referral form in the Related Documents section and emailing back to customerservice@hillcrestha.org.uk

Helping Older People Engage (HOPE)

HOPE Project is a free service for people living in Dundee, who are over 55. The service is open to people who own their own home as well as people who rent.

The HOPE project's main aim is to help older people feel less lonely and isolated by encouraging participation in local groups and activities and providing advice on a range of issues.

To find out more about this service and to make a referral, see flyer linked below.

Alternatively you can contact Maureen McLay, Community Engagement Worker on MMcLay@hillcrestha.org.uk or phone 0300 123 2640. 

HOPE is funded by the Integrated Care Fund and has been developed by a partnership of 5 local Housing Associations including Abertay, Caledonia, Hillcrest, Home Scotland and Sanctuary.