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Paying Your Rent

Your rent is due on or before the first of each month or at other regular intervals if agreed with your Community Housing Officer. There are a number of ways that you can pay your rent

  1. By Cheque: We can accept cheques at any of our offices. Please make sure your name, address and tenancy number is on the back of the cheque.
  2. Visa, Visa Debit, MasterCard, Maestro, Electron Cards: Payments can be made in person at your local office or by calling 0300 123 2640
  3. Phone: 0844 557 8321 – 24 hours a day, 7 days a week
  4. Online: To make an online appointment click on www.allpay.net and enter your payment card number that appears on your rent card. Or download the allpay app for compatible mobile devices.
  5. Direct Debit: Call your local Housing Team for more details on 0300 123 2640
  6. Swipe Card: Take your rent card to any location that displays a Post Office, Pay Zone, or PayPoint logo and make a payment
  7. Benefit Direct
  8. By Standing Order: The appropriate form can be obtained from your local housing office












Struggling to pay your rent?

If you are struggling to pay your rent or find that your bills are too high click here to get information on how we can help or read the information poster in the Related Documents box.

Please contact your local council if you have any queries relating to Housing Benefit.  To find out more click on your area below:

AngusDundeeEdinburghFifePerth & Kinross