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Getting Involved

We can only provide the service that you want by getting you involved. Your views, opinions and ideas can help us provide an excellent housing management service for all our tenants.

Getting involved doesn’t mean giving up hours of your time. We have designed a range of ways you can participate.  It is up to you how much you would like to be involved.

Contact your local office to find out about any of the following:

  • Interested Tenants' Register – give your views on a variety of topics by email, phone, post or at local meetings.
  • Stair or Close Meetings – meet with Housing staff to discuss any issues or suggestions you have for your close, street or development.
  • Tenant Led Inspections - read more about Our First Tenant Led Inspection.

The  final report from our Tenant Inspectors is now available from the list on the right, or paper copies are available from your local housing office – call 0300 123 2640 or you can email customerservice@hillcrestha.org.uk for a copy to be sent out to you.

 The next stage is for an Action Plan to be completed and the agreed recommendations to be taken forward  - updates will be added to this page.

If you would like to know more about any of the above, contact Georgia Boswell on 0300 123 2640 or email gboswell@hillcrestha.org.uk – you don’t have to come to meetings to give your views!

Or, if you have something to say about any of our work - simply let us know!